FAQs

I would like to join the gym, can I have a tour? 

We would love you to see our space! Please send us an email at office@spacegymbath.co.uk or call us on 01225 5337030. A member of our team will be happy to arrange a tour, meet you in person, and answer any questions you may have.

How do I cancel my membership?

To cancel your membership, please email admin@spacegymbath.co.uk. We recommend contacting us directly before cancelling via your bank to avoid automatic debt collections or other complications. A team member will guide you through the process.

How do I amend my membership?

To make changes to your membership (such as upgrading, downgrading, or adjusting payment methods), please email admin@spacegymbath.co.uk. Make sure to provide your full name, mobile number, and the details of the membership amendment you're requesting.

How do I access the gym?

Once you’ve purchased a membership, simply download our “Space Gym” app. Activate your membership within the app, and you will be issued a QR code that allows you to access the gym door.

What if I don’t have a smartphone and can’t download the app for gym access?

No worries! If you don’t have access to a smartphone, just reach out to a member of our team or email admin@spacegymbath.co.uk. We’ll be happy to provide you with a physical membership card for access.

What are the gym's opening hours?

Our gym hours can be found here so you can work out at your convenience. Please also find bank holiday hours here 

Do I need to book a time to work out?

No, we operate an open gym within our opening hours but peak hours may be busier.

Can I do a free gym trial? 

No unfortunately we do not free trials or daily gym passes. This allows us to maintain a community feel and welcome you properly. If you  would like a gym tour or induction please enquire by emailing office@spacegymbath.co.uk

Are there any age restrictions for joining the gym?

You can be a member from the age of 16 years old , but anyone under the age of 18 must have a parent or guardian present when using the facilities. Please contact us for specific age-related queries or family memberships 

Is there parking available at the gym?

Yes, we have a car park at the front of the gym.  There is also some on street parking nearby

Do you offer personal training services? 

Yes, we have certified personal trainers available to assist you in reaching your fitness goals. Please contact us to find out more or discover our team through the website.